ORDERS OF PACKAGING MATERIALS:
We do not sell directly from the warehouse. You can only place an order online.
Minimum order of £50. If an order is less than £50 (excluding VAT) delivery charge of £10 will apply.
DELIVERY OF PACKAGING MATERIALS:
We deliver to any place in London, standard delivery takes 24-48hrs from Monday to Friday (if orders are placed by 3 pm), all Standard deliveries are free of charge except orders under £50. On your request, we can deliver your order the next day for an additional charge of £15.
There will be no deliveries made at weekends or on bank holidays. All deliveries will require a signature, so please ensure there is someone available to take delivery of the goods when placing your order otherwise you will have to collect your order yourself.
If there is no one authorised to take delivery on the date specified in the order, we will charge an additional £10 for the next shipment plus Congestion Charge and Ultra Low Emission Zone charges if applicable.
For all deliveries in the Congestion Charge and Ultra Low Emission Zone charges will apply.
Next working day delivery is subject to stock availability. Man Van Biz (MVB) cannot be held responsible for any 3rd party delivery service delays.
CANCEL PACKAGING MATERIALS ORDER
To cancel your order please contact our office or use the contact form on our website. Please note that orders can only be canceled providing dispatch has not occurred. If you need to return an item that has already been dispatched we will charge £15 cancellation fee.
RETURNS OF PACKAGING MATERIALS
Any goods ordered in error must be returned to Man Van Biz (MVB) at the buyer's cost, within 10 days of the order date. Man Van Biz (MVB) will provide a refund less a charge of £8.00 to cover carriage costs and administration.
CONGESTION & TOLL CHARGES:
There will be an extra charge of £15 when passing through the London Congestion Charge Zone, other congestion charge zones, tolls, or ferry charges will be charged accordingly. (Unless otherwise stated)
There will be an extra charge of £12.5 when passing through the London Ultra Low Emission Zone, other congestion charge zones, tolls, or ferry charges will be charged accordingly. (Unless otherwise stated)
Open and fully check the contents of your delivery before signing to confirm receipt, no returns, no complaint will be accepted after signing the invoice.
Any goods which are found damaged on arrival must be advised to the sales team within 48 hours of receipt. At their discretion, Man Van Biz (MVB) will either supply a full refund or replacement goods.
If any item found damaged on arrival then Man Van Biz (MVB) will either supply replacement item or full refund for damaged item.